Here are several aesthetic changes and new functionality in the latest version of iTunes application. The first thing you will notice with this latest version of iTunes is that the icons on the left panel has all lost their 3D/colour effects. Many critics have complain that the change is ugly, this may be true, but I think the new design places the focus back on to the content: music tracks, videos, apps and the iTunes Store.

The problem seem to be the inconsistent applications of these 3D effects. Some controls have gain the latest Apple aluminum hardware look but others has the Aperture styling. These inconsistencies make the application feel unfinished, and continues the theory that iTunes is Apple's platform for experimenting with OS X UI designs.

One such OS X experiment is the controls of the window; which most refer to as the "traffic light" controls. For some reason Apple had rotated the set of controls 90° without any functional benefit except when the window is minimized. Hack to show users how to return these "traffic light" controls back to the pre-iTunes 10 design, or return the colours to the icons in the left side bar have already appeared as a result.

One nice change is in the Apps tab for the attached iOS device. In the new design user no longer have to guess at which apps are designed for the iPad and which cannot be run on the iPhone or iPod Touch. The same three categories that are in the Apps section of the left side bar are available here. These category heading automatically changes as you scroll the list up and down to reflect the category that the visible list of apps belong to.

Another useful change is with the tracks displayed in the iTunes Store, for any tracks you have purchased, the system will change the "$XX.XX Buy" button to "Purchased" for any tracks you have already purchase. So you can avoid purchasing the same track multiple times. This does not mean that you loose access to the list of options normally associated with a track: "Like", "Post", "Gift This Song", "Add to Wish List", "Copy Link", "Other Versions", "Share On Facebook" and "Share On Twitter". All you have to do is click on the label "Purchased" to review this menu of options.

For all who has an iTunes Store account in either: US, Canada, UK, France, Germany or Australia, you will also enjoy the new "social network for music", Ping.

Posted
AuthorVinko
CategoriesApple Inc-

Not sure if it was a coincident or not, but many people who has an iTunes Store US account had encountered the "Your credit card was declined. Please enter valid credit card information" issue shortly before the launch of iTunes 10. I personally encountered this problem several hours after I began using iTunes 10. It began when I tried to upgrade an app within iTunes. I am presented with the following message in a dialog asking me to enter my iTunes Store credentials. After doing so I am presented with my Billing Information and another message to ask me to verify my billing information. So far this is not unusual, since iTunes sometimes does this to prevent fraud. It normally requires the user to enter the Security Code for the associated credit card; if that is what you use as payment. After clicking on the Continue button to commit the information, I am presented with another message. You are now stuck in an endless loop and the only way to get out is to click on the Cancel button. Doing so will prevent you from performing the purchase you want in iTunes Store.

This issue appears to be affecting many iTunes Store US customers who has associated either a credit card or PayPal to their account as billing information.

I had called Apple iTunes support and their only suggestion is to send an email using the button at the iTunes Support page in the section: Get Customer Service -> iTunes Store Account and Billing -> Managing your Account. Click on the "Email Us" button and fill in the accompanied form.

I hope this issue is resolved soon. Since this is now preventing me from purchasing anything from the iTunes Store US or upgrade any of my apps.

[Updated: September 3, 2010, 12:21] Thanks to a Twitter friend, @natesaint, he suggested that changing the payment option to "None" will at least allow the user with this issue to update the apps. Unfortunately, I had already reported my issue to Apple and received an email reply from them telling me that they're working on my issue. I do not want to change anything in my payment details to effect their investigations.

BTW: So far this issue are mostly reported by users outside of the continent of USA. I had also checked that using proxy service does not resolve the issue.

[Updated: September 3, 2010, 13:34] The proxy service (VPN) that I use is Hotspot. If anyone tried other VPN or found a solution please leave a comment below.

One of my reader found that waiting 24 hours resolved his credit card declined issue. Unfortunately, I will have to wait another 24 hours to see if that helps.

[Updated: September 3, 2010, 14:00] Another Twitter friend, @elwoodchu said that HideIPVPN does not help either. This is very likely an Apple issue rather than an IP filtering or true credit card issue.

[Updated: September 5, 2010, 12:00] All of a sudden I can now update my apps without falling into the above mentioned endless loop of credit card declined messages.

I received an acknowledgement from Apple on Friday that they are investigating the issue, but have yet to hear any conclusion as to what is happening. I hope this recent sign shows that they are working on it.

Posted
AuthorVinko
CategoriesApple Inc-