Technology Dependence

Yesterday, a major earthquake in Southwestern Taiwan caused sever damage to the fiber optics communication cables on the sea bed.

This interruption prevented me from accessing my emails and the backend applications for my online stores which are stored on the server located in the United States.

Fortunately, for part of the day yesterday I was able to access my backend applications and email server via an European proxy server. I managed to set up auto replies for two of my main email addresses. Informing my potential and existing customers the problem.

Unfortunately, this proxy server was turned off latter in the day, may be due to overload of traffic. I was unable to change the message on my website to inform potential customers of the situation.

This incident exposed our dependence on technologies. While it also emphasize the important of technologies in our daily lives. Without these technologies I will not be able to operate these online stores for the past 2+ years. Without these technologies I will not be able to manage and process orders from 4 different online stores.

We should not be questioning the level of dependence we have with technologies. As technologies are already part of our daily lives and will continue to be in the near and foreseeable future. Instead we should be questioning the people who manage our technologies and whether they are placing the same importance on these technologies as we do. Most importantly having the foresight to protect the access to these technologies in events like this.

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