A few days ago I posted an article, Smartone-Vodafone’s Stubbornness, here about the decision of the local carrier, Smartone-Vodafone including a Task Bar on every browser page one visit while using their EDGE network. I will not go into details please, please read it in my previous article. Today when I accessed these same web pages using the browser (MobileSafari) on my iPhone while on the Smartone-Vodafone EDGE network, this Task Bar is no longer there.
I do wish that I had some part in making this happen. I want to think that my blog is visited by employees of Smartine-Vodafone. Not just any employees, but someone high enough in their company to be able to execute a change in policy.
At the same time there is also a possibility that it was a coincident, and Smartone-Vodafone had always planned this change.
I will just think it is the former. If my assumption is true, this will further re-enforce my believe that Smartone-Vodafone is the only local carrier who make great efforts to serve it's customers better. By first listening to what it's customers need, which we all know is the first step in building a loyal customer base. Especially during this tough economic times.