Another Mozy technical support reply:
Make sure you’re running it as administrator, and make sure your clients stay up to date. This is most likely a bug, and if so, it should be fixed in the next revision.
You can probably guess what I say to them. How can any software developer / company tells the customers to be running in Administrator mode? Especially when Mozy is suppose to be running at all times in the background. I am starting to be very discourage by this company’s ability to create a good reliable product. The latter is extremely important since we are talking about a Backup Utility.
Please see my original article "Problem with Mozy" for background.